High Packet Loss and Constant disconnections

I’m having similar problems also , cox only cares for themselves not the customers 

I am truly sorry for the inconvenience. I work from home and can totally relate. So that we can assist you, please email my team at cox.help@cox.com. Thank you for being a part of the Cox community. 

-Doris

@DorisM​ look , you’re no help either , the customer service team is lacking everything, I’m not gonna email yall, not gonna call yall and tell me to “unplug your router for 30 seconds “ it’s not gonna work , yall aren’t smart to help the customer and it’s okay , it’s okay to lose customers okay ?