I appreciate trying to see if an extension is possible for a payment at this time. There are a couple ways to attempt in making a future dated payment or extending your payment. We have steps here you may try yourself: https://www.cox.com/residential/support/extending-your-payment-date-online.html. If for any reason you experience troubles online, you may call and an associate can go over any possible options over the phone at 1-(844) 221-3926 M-F 8am-8pm Sat-Sun 9am-6pm, or our chat on cox.com can assist. I hope this information proves helpful.
DustinP
Moderator
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1.1K Messages
1 month ago
Hello brownocean114,
I appreciate trying to see if an extension is possible for a payment at this time. There are a couple ways to attempt in making a future dated payment or extending your payment. We have steps here you may try yourself: https://www.cox.com/residential/support/extending-your-payment-date-online.html. If for any reason you experience troubles online, you may call and an associate can go over any possible options over the phone at 1-(844) 221-3926 M-F 8am-8pm Sat-Sun 9am-6pm, or our chat on cox.com can assist. I hope this information proves helpful.
-Dustin
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Darkatt
Honored Contributor
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2K Messages
1 month ago
Just a reminder, these forums are primarily for Cox Custoers to assist one another with technical issues.
What you are asking for normally requires direct contact with a Cox agent.
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