Visitor

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Sunday, October 18th, 2026

DO NOT TRUST COX

Cox is the worst maintained WiFi company I’ve ever dealt with, my WiFi router has been out for 4 days straight. I’ve made appointments for a technician to come out to swap my modems and I have a 2 story house mind you, they don’t knock only ring the door bell which doesn’t sound upstairs so I don’t know when they arrive. When it gets close to the time they are supposed to arrive they DON’T CALL like they tell you they will at their arrival, the appointment vanishes on the app so you don’t see what time they will actually arrive for your appointment. I do not plan to ever go back to cox internet, you guys are a freaking nightmare and the worst WiFi business ever!!!!!! 

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404 Messages

21 hours ago

Hi, I apologize for the experience you have had. I want to make sure that we get the tech out to resolve the issue. The tech should be calling and/or texting you before they arrive.  Please DM us on X @Ask_Spectrum or through facebook.com/spectrum with your account info, including your name, full street address, and a link to your forum post.
-Greg

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