Visitor
•
1 Message
Disconnected wifi
I am so sick of Cox Wifi. I have been off-line intermittently for the last 60 days with no refund given. I am at the point where I am going to switch carriers.
Visitor
•
1 Message
I am so sick of Cox Wifi. I have been off-line intermittently for the last 60 days with no refund given. I am at the point where I am going to switch carriers.
NicholeC
Moderator
•
878 Messages
18 hours ago
Hi mariasmari,
I'm sorry you've been enduring interruptions. We want to help get this resolved for you. So we can assist with both your service and billing concerns, please email us at cox.help@cox.com
Thank you.
-Nichole
0
0
Darkatt
Honored Contributor
•
2.1K Messages
15 hours ago
Are you using a pano modem or personal equipment? Do you have a device connected via ethernet, does it stay online? Need more info to help out. These forums are for cox customers to assist one another. Cannot help without info!
(edited)
1
0