Visitor

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3 Posts

Sunday, February 8th, 2026

Cox is terrible

Raise my bill every month cause they want me to upgrade I wish I didn’t have to use them this company sucks 

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Moderator

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471 Posts

2 months ago

darleneward150,

I know how frustrating it is to have an unexpected increase in your bill, and I would really like the opportunity to figure out why it is increased every month.  Please send us your account details via email to cox.help@cox.com.  My team is available 24/7 and want to help.  
-Latitia

Visitor

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3 Posts

I’ve been calling and emailing you never answer the phone but you keep raising my bill I hate I have to use internet through you 

Visitor

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3 Posts

2 months ago

They never answer customer service but when it’s bill time they love to tack on 20 or 30 bucks they can do that but never help you with anything 

Moderator

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604 Posts

darleneward150   We will be happy to review your account with you.  Please email us at cox.help@cox.com for assistance. 
-Dan

Visitor

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1 Message

2 months ago

I agree they suck. Zero customer service. Zero talking to anyone. 

Moderator

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604 Posts

Sorry to see that you would feel this way.  Send us an email if you need personal assistance with your account.  We are always happy to help.
-Dan

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