2 Messages
Constant Outages
This is the third time posting this message. I think the app “disappears” negative posts. We have had numerous outages since August of this year in Rancho Santa Margarita. When I try to call, the calls get rejected. I simply want to know if this is the “all new and exciting Cox internet” service, or the beginning of the apocalypse. I have a solution for both, but I just need to know.
NicholeC
Moderator
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842 Messages
1 day ago
I'm sorry to hear you've been experiencing interruptions over the last several weeks. We'd be glad to look into the outages further. Please email our team for support at cox.help@cox.com with your full name and address.
Thank you.
-Nichole
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epyonbf
3 Messages
4 hours ago
Literally the same thing for us in Louisiana. Two weekends in a row and it takes them all day to fix the issue. Internet was working fine all last night and this morning. Then boom it goes out again.
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