Hello. Billing cycles are different for every customer. It's determined by when you started to the account. The cycle is 30 days, so it may not always be on the same day. You can view the cycle on your billing statements. It will inform you what date to what date your cycle is. This information is located on the statement 1st page, under "Remaining Previous Balance". It will start with "New Charges:". I hope this information was helpful. If further assistance is need or you'd like us to check your billing cycle, you can reach us on social media. Our X account is @Ask_Spectrum. Our Facebook account is Spectrum. Please Direct/Private message us your full name, complete address, and a copy of your post. Thank you! -Julian
JulianN
Moderator
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429 Messages
22 hours ago
Hello. Billing cycles are different for every customer. It's determined by when you started to the account. The cycle is 30 days, so it may not always be on the same day. You can view the cycle on your billing statements. It will inform you what date to what date your cycle is. This information is located on the statement 1st page, under "Remaining Previous Balance". It will start with "New Charges:". I hope this information was helpful. If further assistance is need or you'd like us to check your billing cycle, you can reach us on social media. Our X account is @Ask_Spectrum. Our Facebook account is Spectrum. Please Direct/Private message us your full name, complete address, and a copy of your post. Thank you!
-Julian
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