Visitor
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1 Message
421 GB in one day?
On 10/25 we show go have used 421 GB of data in a single day. Our average is around 30-50 Mb per day. I’d like to inquire about that and see if it is somehow a technical issue. I don’t know how it would even be possible to use that much in a single day.
RaquelD
Moderator
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299 Messages
12 hours ago
Hello. Thank you for reaching out about the data use for your home. A lot of things can contribute to higher than normal usage, including downloading, new electronics, electric cars, updates, etc...just to name a few. Here are some other possible scenarios of use; https://www.cox.com/residential/support/how-online-activities-impact-data-usage.html
We're available to check for any technical concerns as well. Please reach out to us at https://www.facebook.com/Spectrum/ or on X with @Ask_Spectrum for personal account related assistance. Thank you
-Raquel
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