Visitor
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1 Message
Porting Number taking more than 6 days
i recently got COX internet and as promised by COX , i have to get free mobile line service for 12 months .
to opt into i requested to PORT my number into COX last week.
and the agent said it will pass through in 24 hrs. Now 5 days passed , everyday when i chat with customer service agent he/she asks to wait for another 24hrs.
No one has idea why its pending , where it got stuck.
AllisonL
Moderator
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148 Messages
4 hours ago
Hi arunusa24. You will need to speak with our Sales department for further support with your mobile line. You can reach them directly by dialing
888-438-6673. They are open Monday - Friday 8am-11pm ET and Saturday 9am-9pm ET.
-Allison
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