Hi there, we are unable to discuss account specific details here on the forum. Feel free to email us at cox.help@cox.com for assistance. Also, if this was a recent change, don't forget that we do bill a month in advance, so you may not be seeing your new rate yet until the next billing cycle.
BrianM
Moderator
•
884 Messages
14 days ago
Hi there, we are unable to discuss account specific details here on the forum. Feel free to email us at cox.help@cox.com for assistance. Also, if this was a recent change, don't forget that we do bill a month in advance, so you may not be seeing your new rate yet until the next billing cycle.
-Brian
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