Visitor II
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1 Message
My COX internet goes out several times a day and always around 9:00 pm.
COX only answer is that we have no outages but people are experiencing these outages. I say to COX stop denying that you have outages. COX is spending all of its time trying to sell new products but never fixing the broken products that is has already sold and charging for.4
LisaH
Moderator
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1K Messages
18 days ago
Hi. I apologize for the inconvenience that the outage is causing. I am so sorry that your service keeps going out several times a day and I will be happy to investigate. To do this, please send an email to cox.help@cox.com. Please include your name and your complete address. Thanks, Lisa Cox Support Forums Moderator
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bdiana06
Visitor
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1 Message
17 days ago
You are absolutely correct. They will even upgrade your service to a more expensive plan without telling you But they cannot fix Whatever is causing the Internet to drop so frequently.
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