Visitor
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1 Message
Internet
I recognize that Hurricane Isaias disrupted our area, yet some neighbors near my address have restored service while I do not. It is somewhat frustrating to lack connectivity, especially since my television relies on the internet and I cannot watch it. With the children out of school, the absence of internet feels rather unfortunate.
DustinP
Moderator
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1.1K Messages
6 hours ago
Hello jamirdasilva,
If you are still facing an impact and the outage alert is no longer present for you when you check on the My Spectrum App or the Cox App, then our support may need to help investigate to be sure we're aware and working out solutions. If there is an issue not related to a network alert that we need to report, then we can check that out. Could you please reach our support if you continue to face an issue? Please message us at https://www.facebook.com/Spectrum/ or on X at @Ask_Spectrum for support. Thank you.
-Dustin
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