Fix my mobile service

I gave been stuck in a nightmare for the last 48 hours. I have spoken to 13 representatives. Not one had been able to help. I called to transfer the mobile line I had with Cox to a different company. Instead of giving me a transfer pin, the rep CANCELLED the mobile line. I have been trying for two days and 12 reos to get it reactivated. It’s a line used for a person’s business. So, he can’t just change to a new number. He will lose a ton of clients. There must be someone who can take responsibility for fixing this issue. If not, I can guarantee I will make sure to advise everyone I know not to use mobile service through Cox or Spectrum.