Visitor
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3 Messages
Daily outages
We have experienced daily outages with our internet for roughly an entire month. We work from home and this is costing us a lot of headache in a multitude of ways. How can this get resolved? How can we be compensated for inconsistent service?
StephanieS
Moderator
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712 Messages
1 month ago
mattwill969 - I'm so sorry to hear that you have been having so much trouble with our Internet service. That's certainly not what I like to hear. I can definitely help and take care of outage credit for you. Please email us at cox.help@cox.com and include your full name, address and a link to this Forums post.
-Steff
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tech_man
New Contributor III
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68 Messages
1 month ago
Cox just credit in my account $50.54 because of 6 Outages this past month. There has probably been more outages than there ever has. Why do you guys think?
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