CoryD's profile

New Contributor

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2 Messages

Saturday, November 9th, 2013

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Why doesn't the TV listings go beyond 5pm on Monday 11/11/2013?

I am not able to schedule any programs beyond 5pm on Monday 11/11/2013.  Every channel shows 'To Be Announced'.

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Former Moderator

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1.9K Messages

13 years ago

Hi CoryD, I suggest unplugging the receiver, waiting 2 minutes, and then plugging it back in. If the issue continues, is the cable straight from the wall to the receiver or is there a splitter? If so, I suggest bypassing the splitter. If not, I suggest swapping the ends of the cable. Let me know if this works.

Contributor III

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521 Messages

13 years ago

I'm in Phoenix. Using a Contour box. There are no guide listings after Monday 5pm.  All times show "No Data".  I have unplugged the Contour and will see if the programming guide repopulates.

An earlier answer to a similar question said to hold down GUIDE until the word "Read" appears.  I held down the Guide button on the remote for a long time but "Read" did not appear on screen (nothing appeared except what was already there).

Edit: Unplugging the DVR worked.  

New Contributor

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2 Messages

13 years ago

Thank you StephjanieD - unplugging the receiver for a couple minutes did the trick.  I will use this next time if it happens again.

Former Moderator

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980 Messages

13 years ago

Hi yak,

Can you send the team an email with your service address to cox.help@cox.com so we can take a look at your equipment from here? 

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