_marz's profile

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Monday, March 12th, 2012

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voicemail was down too long to be overlooked!

even after cox announced that the vm system was restored, it was nearly another week before mine was working again.

i received no compensation for this and am quite insulted.  i paid for a service that i did not receive AND it caused difficulties since i work from home and rely on cox for my communications.  why aren't they offering something to make up for this? it has caused so many customers frustration and complications.  i do not think that is an appropriate way to conduct business

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