RE: Outlook constantly asking for email password

I have this same problem, only I don't have a lot of accounts, just 2.  I still keep getting asked for passwords for both accounts and then get a message indicating that my email can't come in.  All of my efforts to find the problem have failed and I have confirmed a number of times that I'm using the correct passwords.  

Forum: Internet Forum
Posted: 15 Mar 2015
Post Subject: RE: Outlook constantly asking for email password
Post author: Bizaddy

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I am going to mirror what duhmel said.

If you want your email problems fixed then you need to complain to the FCC.  It took a while to find the link but https://consumercomplaints.fcc.gov/access should get you close.

1. complain to the fcc

2. Cox customer happiness (customer satisfaction or whoever) calls

3. tech checks your most basic settings (pop.cox, LOGIN / PASSWORD yes really...)

4. at this point I told the tech that called me that duhmel had told me my account needed to be moved to a new server.  He said 'no...that's not how it works'.  I said great, have your boss call me w/a solution.

5.  She called and said she'd move email accounts. 

6. problem solved.

No offense to any of the techs here.

1.  If you are ignorant then that is not your fault.  You are obviously not being told the truth.

2. I feel bad for you because you know the problem but have to keep giving the same old line KNOWING that the results will be the same.  Read from the company manual or get fired...

As far as I can tell the popups have stopped.  It's been 4 or 5 days now.  Obviously Cox mangled something and they either don't know how to fix it or it's too expensive to fix so they do nothing UNLESS YOU COMPLAIN TO THE FCC.