RE: $25 Returned Payment Fee

Why is this thread locked? This exact problem just happened to me and no doubt many other people. We deserve an honest response from Cox on this issue. 

Forum: Internet Forum
Posted: 28 Dec 2014
Post Subject: RE: $25 Returned Payment Fee
Post author: ReneeG

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Hi AzJodyE, We'd like to look into this issue for you however, we're unfortunately unable to discuss billing issues in a public technical forum. Please send an email our team at cox.help@cox.com. Be sure to include your name, complete address, issue and either the Cox PIN or last four digits of the account holder's social.