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Saturday, April 2nd, 2016

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Netgear C6300BD constant reboot

I have done so much research on the net trying to track down the cause of this issue.  It was happening with multiple modems...the most recent of which is the Netgear C6300BD,  which is what I have and the only one that they would give me that could handle AC protocol adapters.. they said.  Still, I get dropped multiple times an hour when my cable modem reboots itself.  

I have had NUMEROUS technicians out to my house to fix this... and one guy fixed things for awhile, but now it's starting again.  He said it had something to do with another guy down the street and that his line was piggybacking off of mine... not as in he was stealing it.. but that there was a problem with the lines and that a new line would have to be put in.  Does this make sense to anyone?  

This is what my logs look like and as a work from home web developer, the CONSTANT dropping not only makes doing my job impossible...and it happens like every 5 minutes it seems.. is putting my job in jeopardy. I am in conference calls with shared screen meetings and will get dropped 3 times in the same meeting.  This is a big fat no go.  

Time Priority Description
2016-04-02, 01:11:14.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;
2016-04-02, 01:10:31.0 Notice (6) TLV-11 - unrecognized OID;
2016-04-02, 01:10:31.0 Critical (3) TLV-11 - Illegal Set operation failed;
2016-04-01, 23:05:50.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;
2016-04-01, 23:05:07.0 Critical (3) TLV-11 - Illegal Set operation failed;
2016-04-01, 21:36:49.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;
2016-04-01, 21:36:06.0 Critical (3) TLV-11 - Illegal Set operation failed;
2016-04-01, 21:16:52.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;
2016-04-01, 21:16:09.0 Critical (3) TLV-11 - Illegal Set operation failed
2016-04-01, 20:56:48.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;
2016-04-01, 20:56:05.0 Critical (3) TLV-11 - Illegal Set operation failed;
2016-04-01, 20:36:48.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;
2016-04-01, 20:36:05.0 Critical (3) TLV-11 - Illegal Set operation failed;
2016-04-01, 20:16:50.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;
2016-04-01, 20:16:07.0 Critical (3) TLV-11 - Illegal Set operation failed;
2016-04-01, 19:56:50.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
2016-04-01, 19:56:07.0 Critical (3) TLV-11 - Illegal Set operation failed;
2016-04-01, 19:36:49.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;
2016-04-01, 19:36:06.0 Critical (3) TLV-11 - Illegal Set operation failed;
2016-04-01, 19:16:48.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;
2016-04-01, 19:16:05.0 Critical (3) TLV-11 - Illegal Set operation failed;
2016-04-01, 18:56:48.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;
2016-04-01, 18:56:06.0 Critical (3) TLV-11 - Illegal Set operation failed;
2016-04-01, 18:36:47.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;
2016-04-01, 18:36:05.0 Critical (3) TLV-11 - Illegal Set operation failed;
2016-04-01, 17:49:48.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;
Time Not Established Warning (5) DHCP WARNING - Non-critical field invalid in response ;
Time Not Established Notice (6) Honoring MDD; IP provisioning mode = IPv4
Time Not Established Critical (3) No Ranging Response received - T3 time-out;
Time Not Established Critical (3) No Ranging Response received - T3 time-out;

I need to know what to say to a tech or Cox or someone when I call to get someone to come fix this once and for all.  I don't even have cable tv... and I pay over $100 a month to Cox.  I'd give my right arm to go back to FIOS that I had in Oregon. It's to the point where I'm ready to move back there.  I don't know what else to do though about this constant ongoing issue with Cox that doesn't seem to have any hope of being resolved.

Anyone?

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