Bruce's profile

Honored Contributor III

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5.7K Messages

Thursday, January 9th, 2014

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EPIX HD

EPIX HD, which is channel 1199 in Fairfax, used to be free channel.  Now it says I have to subscribe.  Was this a recent change?  Why did it change?

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Former Moderator

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7.1K Messages

13 years ago

Epix is included with  a subscription to the Movie Pak.  You can find out more about channel listings and subscription requirements by visiting http://ww2.cox.com/residential/tv/channel-lineup.cox.

Valued Contributor III

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4.2K Messages

13 years ago

Do you get Epix (199)? This shows Epix as part of the of the Movie Pak. I know at one time it was sold on it's own, and before that, it was part of Starz. What does it say on your Bill?

Honored Contributor III

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5.7K Messages

13 years ago

Channel 199 (EPIX SD) requires the same subscription.  For the monthly services on my bill, I have Cox Advanced TV and also subscribe to HBO.

I understand EPIX is a premium channel...or part of the Movie Pak...and I must subscribe to receive it.  However, why was I getting it for free?  I wasn't getting the on-demand channels...just channel 1199.

Former Moderator

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980 Messages

13 years ago

Hi Bruce,

At times, Corporate Marketing negotiates Free Previews with various network providers to broadcast there content free of charge to our customers. This allows viewers who do not subscribe to that channel to get a glimpse of what type of programming the network has to offer. This usually occurs on a selected weekend of a certain month. It is a possibility that you were viewing this content during a free preview period.

Honored Contributor III

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5.7K Messages

13 years ago

No, it wasn't during a free-preview weekend or month.  I was getting it for a while.  It was nice while it lasted, but I was just curious why it stopped.

  - Does EPIX offer it for free?
  - Does Cox offer it for free, such as Verizon offering IFC for free?
  - If it is free, do I just need to reset my cable box?
  - Did Cox make a mistake and recently correct it?
  - Did EPIX make a mistake and recently correct it?

Valued Contributor III

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4.2K Messages

13 years ago

Did you ever have Starz? I think it has something to do with the fact Epix has been moved around alot. Also maybe something about the change where HD channels no longer needed specail HD service codes on accounts anymore.  Maybe you had a premium channel that USED to include Epix, but then it was removed. If the new channel mapping data wasn't corrected on your reciever, its quite possible you were getting the channel for free. If I had to guess, maybe Cox sent out a global hit to correct some known issue, and that had the effect of finally correcting the mistake, but thats just a guess. 

Honored Contributor III

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5.7K Messages

13 years ago

I never subscribed to STARZ.  I only subscribe to HBO.  I think your guess is correct.  Cox made a mistake and corrected it.  Ah boo!

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