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betamax

New Contributor II

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6 Messages

Monday, January 20th, 2020

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Watch DVR from Contour App

It looks like there is something going on with this. I recently updated the Contour app on my iPad and iPhone and now there are new line-items under Saved: Recordings and Scheduled— stuff on my DVR box. Also, the Recently Watched under Saved/For You is populated with DVR recordings. But none of these can be played on the app... yet. Hopefully, they finally flip the switch on these and make it available on the app! Anyone with any kind of information on this? Thanks!

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6 years ago

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KevinM2

Former Moderator

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1.5K Messages

6 years ago

As of now, recordings can be scheduled from the TV listings when signed in to your Cox.com account. We are hoping to have this feature fully integrated with our Contour app for Contour 2 customers within the next few weeks. -Kevin M. Cox Support Forum Moderator

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betamax

New Contributor II

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6 Messages

Is "this feature" the ability to play DVR box recordings on the Contour app? Thanks!

6 years ago

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LisaH

Moderator

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972 Messages

Hi Betamax. The feature to be able to play DVR recordings from the Contour app has arrived and is available for customers who subscribe to Contour 2. - Lisa, Cox Support Forums Moderator

6 years ago

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betamax

New Contributor II

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6 Messages

Hooray! Thanks! But, I still don't have it on the contour app... What do I need to do? Reinstall the app? How do I know I'm a Contour 2 subscriber?

6 years ago

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KevinM2

Former Moderator

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1.5K Messages

Hi Betamax, is your Cox remote voice-activated? If so, then you are subscribed to our new Contour platform. Please feel free to reach out to us directly for support at cox.help@cox.com. -Kevin M. Cox Support Forum Moderator

6 years ago

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