Customers can track their Cox orders using several methods:
Online Account:
Visit Cox.com and log in If you are a new customer and sign in with your email address, you can view orders from the past 30 days If you sign in using your Cox User ID and Password, you can see orders for the past 180 days To check your order after signing in, click the Support drop-down menu, then Account Management, and then View Order History Click "View Details" to see order specifics [e]. You can select a date range from 30 to 180 days
Order Status Page:
Visit https://www.cox.com/orderstatus Enter your email address and order number, then click "Check Order Status"
Tracking Number for Shipments:
Once a self-install kit ships, customers usually receive a tracking number to monitor delivery [f]. Standard shipping is typically 3-5 business days, and expedited shipping is usually 1-2 business days For Cox Mobile dropship orders, customers can log into MyAccount online or via the Cox App to view their tracking status, or view it on the FedEx website
Hope this information was helpful. Please let us know if we can assist further.
JulianN
Moderator
•
395 Messages
9 days ago
Hello.
Customers can track their Cox orders using several methods:
Online Account:
Visit Cox.com and log in
If you are a new customer and sign in with your email address, you can view orders from the past 30 days
If you sign in using your Cox User ID and Password, you can see orders for the past 180 days
To check your order after signing in, click the Support drop-down menu, then Account Management, and then View Order History
Click "View Details" to see order specifics [e]. You can select a date range from 30 to 180 days
Order Status Page:
Visit https://www.cox.com/orderstatus
Enter your email address and order number, then click "Check Order Status"
Tracking Number for Shipments:
Once a self-install kit ships, customers usually receive a tracking number to monitor delivery [f]. Standard shipping is typically 3-5 business days, and expedited shipping is usually 1-2 business days
For Cox Mobile dropship orders, customers can log into MyAccount online or via the Cox App to view their tracking status, or view it on the FedEx website
Hope this information was helpful. Please let us know if we can assist further.
-Julian
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