Hello. Most likely no, as it seems it may be a stay in unit modem. I'd recommend emailing our team at Cox.Help@cox.com, you full name, complete address, and we can confirm if you have to return the modem or leave it in unit. Our teams are available 24/7 to assist. Thank you! -Julian
JulianN
Moderator
•
318 Messages
2 months ago
Hello. Most likely no, as it seems it may be a stay in unit modem. I'd recommend emailing our team at Cox.Help@cox.com, you full name, complete address, and we can confirm if you have to return the modem or leave it in unit. Our teams are available 24/7 to assist. Thank you!
-Julian
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