New Contributor
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1 Message
Paramount + app on contour doesn’t work
Hey Cox, have you fixed the issue Paramount + yet? The other threads started about this issue have been locked. That’s an interesting way to cut down the number of complaints.
We just signed up for Paramount + and it doesn’t work very well. Constantly hangs up and crashes. Before you send condescending emails about getting a new box which is not always the fix. But all other apps, Amazon Prime, Netflix, YouTube, Max, etc all work fine. I have removed the app and reinstalled, still the same worthless / unusable app. Please fix, as much as we pay for your services plus streaming I expect everything to work.
Thank you
Rickydk
New Contributor II
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3 Messages
11 months ago
I have a similar issue. I can log into the Paramount + app just fine. When I click on a program in the Paramount + app, it spins and gives an error "Something went wrong. Please try again later." All of my other apps work perfectly. I have tried everything. Logged out of the app and logged back in. Unplugged the router and reset it thru the Cox app. Unplugged the Cox streaming box. Nothing works. I just moved to this house with all new Cox equipment. It worked fine at my old house on the same TV with a Cox streaming box. Please help! I'm very frustrated.
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GregP1
Moderator
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304 Messages
11 months ago
Hi Rickydk,
I apologize you are having trouble with accessing the Paramount Plus app on your contour cable box. I don't see a report of a known issue. Please reach out to us privately our email address is cox.help@cox.com Please include your full street address and a link to your forum post.
Greg
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dontspeak
New Contributor II
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3 Messages
11 months ago
I'm having the very same problem. Was there a resolution?
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