New Contributor
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1 Message
no streaming on contour, sometimes video but no sound
streaming has just died in the last two days. was able to watch tv on computer in bedroom, have been for months with no problem. Now I can sign on to contour and get the tabs for saved, live tv etc and click on them and they do nothing. did a reset to everything and still doesn't work. Cox tech didn't have a clue how to hep me. my next thought is run a ethernet from modem through wall to bedroom and plug in. I feel like this is their way to get me to pay more for more GBs. I have 3 now
kristiemom26
New Contributor II
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9 Messages
6 years ago
We have same issue and just got the upgrade yesterday!
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JonathanJ
Former Moderator
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1.9K Messages
6 years ago
What type of device are you using to access the contour app? Please check the filter and make sure all are clear and see if that helps.
Jonathan J
Cox Moderator
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BBruce
New Contributor
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1 Message
6 years ago
From east Mesa...streaming ok on some channels. Others, like Fox Sports, Contour starts to load but fails and all I get is repetitive message that they are having a problem with live streaming . Once in a while I'll get a picture but no sound. if I do get a pic I can click SAP and get the Spanish audio. Getting frustrated.
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