New Contributor
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1 Message
New Ubiquiti USG-PRO-4
Hello...
I just swapped out my router USG-3 for a USG-PRO-4...
Now - I keep getting an error when trying to watch channels on the Cox Contour APP:
Please connect to your home WiFi network
Due to licensing agreements, some content can only be viewed on your home WiFi
I am on my home network... WIRED and/or WiFi... Same error...
The only change was the router...
MichaelJ
Moderator
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1.8K Messages
2 years ago
Hello CompSCI,
Are you experiencing any issues using other apps?
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Darkatt
Honored Contributor
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1.9K Messages
2 years ago
What modem are you using? If you are using a Cox WiFi modem, and connecting a router to it, then make sure you are connecting to the SSID of the Cox Modem to stream.
However.... First, and I apologize for not noting this, Power off the router, reboot the modem, wait for it to come online, THEN power up the router, and test it?
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