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JustAnotherUser

New Contributor III

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25 Messages

Thursday, November 8th, 2018

Closed

Incoming email - Northern Virginia - not working

Sent multiple test messages to my Cox email accounts (from outside Cox) and the messages are not being received. Noticed this because daily messages I get had not been received. Outgoing email works fine.

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7 years ago

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notime2work

New Contributor III

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19 Messages

7 years ago

Oklahoma Cox user here, same issue. I haven't received any emails since sometime last night.

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JustAnotherUser

New Contributor III

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25 Messages

Yeah, I got my last incoming around 12:05 this morning (east coast time) and see that a text message I got on my phone at 05:00 has not been appropriately echoed via incoming email as it should be.

7 years ago

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JustAnotherUser

New Contributor III

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25 Messages

7 years ago

Called Cox Tech Support and a recording notes the outage.

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Becky

Moderator

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4.3K Messages

Hi Gang, some Cox email customers have reported not receiving email or delays receiving email from third-party providers like Google and Yahoo. We are aware of the issue and working to resolve as quickly as possible. -Becky, Cox Support Forums Moderator

7 years ago

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