New Contributor
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1 Message
I hate the new email
Does anyone know how to get my email appearance to revert to the old layout? I don't want previews of the messages, and having them show up means it takes far longer to delete all the junk that ends up in my inbox.
Accepted Solution
CurtB
Honored Contributor
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2K Messages
2 years ago
Remove text preview
Settings
> All settings ... > Inbox > Uncheck: Show text preview
Kim00 When you verify this is the solution to your issue, kindly check "Mark as Solution".
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WiderMouthOpen
Esteemed Contributor III
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3.5K Messages
2 years ago
I am sure CurtB could describe it better, but try clicking on the Settings gear on the top right and then changing the layout to list. Is that any better? No way to get the old layout unfortunately. Not sure if it will be an improvement or not but FYI Cox email is being transition to Yahoo soon.
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WiderMouthOpen
Esteemed Contributor III
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3.5K Messages
2 years ago
Yea..I should leave all webmail issues to you. It's difficult to troubleshoot when you don't have Cox email. Their documentation is limited.
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CurtB
Honored Contributor
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2K Messages
2 years ago
I can help eliminate unwanted messages in Inbox. The ones that go to Spam are harder to stop.
How to: Prevent Webmail Spam | Cox Community
The above post was created for the previous version of Webmail. The title is misleading for the current version of Webmail because it can't eliminate messages going to Spam. Ignore references to Webmail spam filtering. Everything else still applies to unwanted messages going to Inbox.
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