New Contributor
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1 Message
How to get my money back?
I overpaid my COX bill before moving, and COX sent the refund check to my previous address after I moved. I want COX to resend the check to my new address, but the online agent doesn't have any option to select to do that. How do I do now? How could I get my money back?
Accepted Solution
LatitiaS
Moderator
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424 Messages
11 months ago
Hi xutianyi01,
We would be more than happy to assist you. Please reach out to us on Twitter at @CoxHelp, visit us on Facebook, or email at cox.help@cox.com. We look forward to working with you.
Cox Support Forum Moderator
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