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cherylk

New Contributor

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2 Messages

Tuesday, December 27th, 2022

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ESPN on iPad

I have been unable to add my Cox credentials to the ESPN app for at least a couple of months now. I get a message that Cox is experiencing technical difficulties. My subscriptions are current and I can add the Cox credentials to the ESPN app on my Samsung phone. What is going on here? Is there a fix in the works? Is there some action I need to take on my end?

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3 years ago

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JonathanJ

Former Moderator

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1.9K Messages

3 years ago

@Cherylk

Have you tried uninstalling and reinstalling the app?

Jonathan J
Cox Moderator

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cherylk

New Contributor

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2 Messages

Yes

3 years ago

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Darkatt

Honored Contributor

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1.9K Messages

The app actually isn't programmed by Cox, but by ESPN, and you MAY need to contact ESPN. If it's working properly on one device, but not the other, it's not going to be a Cox Issue. 

3 years ago

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WAX

New Contributor

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2 Messages

3 years ago

We are having the same problem getting espn screaming on out iPad. It was working before we were required to have 2 factor authentication. The error message that comes up is a COX message that says they are experiencing technical difficulties.

1

TiffanyR

Former Moderator

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155 Messages

Hello WAX,

I am sorry to hear that you are having trouble logging in through the ESPN app. Do you have any difficulties logging in at cox.net or through any Cox apps? Have you tried turning off two-step authentication if you are able to? You can find instructions at www.cox.com/.../unenrolling-from-two-step-verification-online.html . Please let us know the results.

Tiffany R.
Cox Support Forum Moderator

3 years ago

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