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KathyL07

New Contributor

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3 Messages

Wednesday, February 24th, 2021

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Cox WiFi App lists the same device multiple times

I frequently connect and disconnect from Cox WiFi and when I go to the WiFi App, it has my device listed as Samsung-1, 2, 3, etc and I'm currently up to at least 10. Is there any way to consolidate these names? Over time, you can't get a usage picture.

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4 years ago

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Allan

Moderator

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2.3K Messages

4 years ago

@KathyL07, You can create profiles and assign devices to them with the Panoramic Wifi App. You can find more about that feature and others here: www.cox.com/.../cox-panoramic-wifi-app-features.html. -Allan, Cox Support Forums Moderator.

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KathyL07

New Contributor

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3 Messages

I have everything assigned and have fir a long time.

4 years ago

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JonathanJ

Former Moderator

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1.9K Messages

@KathyL07

You mentioned connecting and disconnecting the wifi app. Are you referring to uninstalling it and reinstalling the app? Also, are you having the same issue on the web portal at wifi.cox.com.?

Jonathan J
Cox Moderator

4 years ago

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