What device is being used to view the Contour App and are you connected to your Cox WiFi? The channels you can view, is it showing only TVGO channels? What Contour App version are you viewing?
What appears after going into settings, and selecting All Channels? Click filters and clear all, are the channels appearing then?
Outstanding. I am glad to hear that everything is now working. Please let us know if you experience any other issues with the service. We will be here to help.
ark2002
New Contributor
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2 Messages
8 years ago
I am experiencing the same - they were all there earlier today.
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DustinP
Moderator
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1.1K Messages
8 years ago
What device is being used to view the Contour App and are you connected to your Cox WiFi? The channels you can view, is it showing only TVGO channels? What Contour App version are you viewing?
What appears after going into settings, and selecting All Channels? Click filters and clear all, are the channels appearing then?
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ark2002
New Contributor
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2 Messages
8 years ago
Just following up - this appears to now be resolved for me.
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Allan
Moderator
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2.3K Messages
8 years ago
@ark2002,
Outstanding. I am glad to hear that everything is now working. Please let us know if you experience any other issues with the service. We will be here to help.
Thanks,
Allan - Cox Support Forums Moderator.
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