New Contributor
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1 Message
Can't view wifi details or restart gateway in panoramic wifi app
Title says it all, whenever I tap the wifi details or restart gateway buttons in the panoramic wifi app, nothing happens. I've tried uninstalling and re-installing the app, but there's no change.
DorisM
Moderator
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118 Messages
1 year ago
Hi. I am sorry you are having issues with our app. I would love to help you with that. Please email my team with your request at cox.help@cox.com so we can obtain account details and review further.
Thank you.
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Lordtrey
New Contributor
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11 Messages
1 year ago
All the more reason to buy your own equipment. A years rental will buy a better combo modem/router than that panaromic junk. I prefer a separate modem and router/mesh network solution. Costs a bit more. Much better results in the long run. Pays for itself in 1 to 3 years. After that it saves you 10 dollars a month until you decide you want an upgrade. Not whenever Cox maybe gets something that is less ewastey than the combo junk they rent you now.
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Destine
New Contributor
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2 Messages
1 year ago
I have the same problem. When I log into the panoramic Wi-Fi through a browser I reached the page that shows me the Wi-Fi name and the Wi-Fi password and there is an edit button. Then I read at the top of the page it says to change your Wi-Fi name and password install the Cox panoramic Wi-Fi app.
But when I click on Wi-Fi details in the Cox panoramic app instead I get a blank page. So have no way to access to changing the name and that Wi-Fi password.
I tried all the dumb ideas like restart the router and uninstall and reinstall the app. No success.
Any suggestions?
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vgarriso
New Contributor
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1 Message
11 months ago
Me too. How has this been fixed?
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