New Contributor
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9 Messages
Billing section on app
Hello...for over a month when I open the Cox app and select Billing I get an error that says: We are experiencing technical difficulties. Please try again later. I've chatted with 2 techs and problems still exist. Has anyone had or having the issue?
MichaelJ
Moderator
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1.8K Messages
2 years ago
Hi Coffeecup,
I haven't heard of any issues with using the Cox App to pay your bill, Are you able to log in on the Cox website and pay your bill using the same login User ID and password?
Thank you,
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Kmorgante
New Contributor
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2 Messages
2 years ago
Coffee cup, I too am getting that message when opening Billing. I have been trying to set up my account on EasyPay for a minimum of two months and have been unable to access to begin the process. Any suggestions?
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GregP1
Moderator
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304 Messages
2 years ago
Kmorgante,
Please try first reinstalling the app and restarting your device. If this does not correct the issue then please try logging in on a computer to our cox.com website to verify the username and password are active.
Greg P
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Philipgk
New Contributor
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2 Messages
2 years ago
I've done all that. Uninstall reinstall and deleting the cache on iPhone. Still can't see billing info because of error. What do you suggest now???
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