smayers's profile

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Monday, August 19th, 2019

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Audio not working for WJAR in contour ap

When I start contour, and select “Live TV” / WJAR/NBC the audio starts for a second, then stops.  The video works, but no audio.  Audio on other channels seems to be working, though I haven’t checked them all.

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Honored Contributor

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2K Messages

6 years ago

Press "S" on your keyboard when viewing the channel with no audio.  

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4.3K Messages

6 years ago

Hi Smayers, our video engineers are working to resolve the issue with intermittent audio on Contour App channels. We hope to have an update soon. -Becky, Cox Support Forums Moderator

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