New Contributor
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1 Message
Apple TV not working on Contour
We've gone through all the recommended fixes including clearing the local storage. The Apple app isn't allowing us to sign in. We click on the sign in button and it tries to proceed to the next screen, but just hangs. Any suggestions?
LisaH
Moderator
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949 Messages
2 years ago
Hi SheBe. The purpose of the Cox Video Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High-Speed Internet services with other customers. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach out to us on Twitter at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. - Lisa, Cox Support Forums Moderator
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kirk_az_lpc
New Contributor
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1 Message
2 years ago
SAME! It's now day 4. I can't log in after clearing my history. It's the ONLY app I'm having problems with on my Contour box. I did a system update through the Contour box AND reset my modem, which were both recommended from the Cox rep via FB Messenger. NO ANSWERS, NO PROGRESS, NO LUCK!
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MJH1
New Contributor
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2 Messages
2 years ago
Having the same problem and have tried all the fixes. Nothing has helped. Very frustrating.
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